A customer had smashed her iPhone 6s Gold screen last night. This morning, she called and booked repair on phone with our Customer Assistant. Our nearest engineer visited within 2 hours of booking. The customer was so joyed and convinced with professional values of iRepairman. Engineer replaced cracked screen in 15 minutes on the spot. The customer was little worried about her friends and family photos as that stuff was not backed up. We always encourage the customer to save all data before any repair, though the fact 99.99 % data would remain safe. So, the customer got her phone back after screen replacement. She paid cash to the Engineer on the spot and got the receipt. She was to recommend our call out service to her friends and family as well.