FREQUENTLY ASKED QUESTIONS (FAQ)

Question: What is your official name of business services?

Answer: iRepairMan – fixing Phones• Which areas are you based?We come to your location (Office/Home) in London and its

Question 2: Which areas are you based?

Answer: We come to your location (Office/Home) in London and its countryside, covering the area of 15 miles radius within Baker Street Underground Station.

Question3: What you do basically?

Answer: We fix all models of iPhone (Apple) at customers any given location i.e. Home, Office or nearest coffee shop or public place.

Question 4: What ranges of iPhone modes you fix?

Answer: We fix iPhone 5, 5c, 5s, SE, iPhone 6, 6 Plus, 6s, 6s Plus, iPhone 7 and 7 Plus.

Question 5: What kind of faults or issue you fix?

Answer: We fix following issues:

  • Cracked Screen / Shattered Glass / Broken LCD
  • Charging port
  • Battery replacement
  • Front camera fixing
  • rear camera fixing
  • Proximity sensor
  • microphone
  • loudspeaker
  • water or liquid damage
  • Diagnostics
  • Won’t turn ON
  • Ear Speaker
  • and Logic or Board level issue which requires Micro-soldering.

Question 6: How we can book any iPhone repair please?

Answer: You can book any iPhone repair same day or any other day by following method:

  1. Web-form from our website www.iRepairMan.co.uk
  2. Telephone No. 020 8728 5633 or mobile 075060 11774
  3. SMS or Text via WhatsApp on 075060 117744
  4. Email on [email protected]

Question 7: Is it safe your Engineer may visit my place?

Answer: Our all iTech/Engineers are DBS (Disclosure Barring Services) cleared.

Question 8: Is there any refund policy if my device has started any problem?

Answer: Although our experienced Engineer does work perfectly and error-free by following all standard procedures of Repairing. However, if there is a problem which is connected with original repair, that we can come to see it and fix it or we can issue a partial refund on mutual agreement between office and the customer. Good news is we offer 1 -2 years manufacturing warranty on all our repairs. It does mean that if during 1-2 year the same problem happen that we will come to fix it and only small amount of call-out fee will be applied i.e. £10-£15

Question 9: Do you have any discount offer to students living in London?

Answer: Yes we do have 10% discount for all students on kinds of repair. You may ask proof of evidence as a registered student from the recognized body within London.

 

 

 

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