FREQUENTLY ASKED QUESTIONS (FAQ)
Question: What is your official name of business services?
Answer: iRepairMan – fixing Phones• Which areas are you based?We come to your location (Office/Home) in London
Question 2: Which areas are you based?
Answer: We come to your location (Office/Home) in London and its countryside, covering the area of 15 miles radius within Baker Street Underground Station.
Question3: What you do basically?
Answer: We fix all models of iPhone (Apple) at customers any given location i.e. Home, Office or nearest coffee shop or public place.
Question 4: What ranges of iPhone modes you fix?
Answer: We fix iPhone 5, 5c, 5s, SE, iPhone 6, 6 Plus, 6s, 6s Plus, iPhone 7 and 7 Plus.
Question 5: What kind of faults or issue you fix?
Answer: We fix following issues:
- Cracked Screen / Shattered Glass / Broken LCD
- Charging port
- Battery replacement
- Front camera fixing
- rear camera fixing
- Proximity sensor
- water or liquid damage
- Won’t turn ON
- Ear Speaker
- and Logic or Board level issue which requires Micro-soldering.
Question 6: How we can book any iPhone repair please?
Answer: You can book any iPhone repair same day or any other day by following method:
- Web-form from our website www.iRepairMan.co.uk
- Telephone No. 020 8728 5633 or mobile 075060 11774
- SMS or Text via WhatsApp on 075060 117744
- Email on [email protected]
Question 7: Is it safe your Engineer may visit my place?
Answer: Our all iTech/Engineers are DBS (Disclosure Barring Services) cleared.
Question 8: Is there any refund policy if my device has started any problem?
Answer: Although our experienced Engineer does work perfectly and error-free by following all standard procedures of Repairing. However, if there is a problem which is connected with original repair, that we can come to see it and fix it or we can issue a partial refund on mutual agreement between office and the customer. Good news is we offer 1 -2 years manufacturing warranty on all our repairs. It does mean that if during 1-2 year the same problem happen that we will come to fix it and only small amount of call-out fee will be applied i.e. £10-£15
Question 9: Do you have any discount offer to students living in London?
Answer: Yes we do have 10% discount for all students on kinds of repair. You may ask proof of evidence as a registered student from the recognized body within London.