iRepairMan | Frequently Asked Questions (FAQs)
1. What is iRepairMan?
iRepairMan is a trusted mobile phone and tablet repair service based in London. We specialise in call-out, on-site repairs—meaning we come to your home, office, or local cafe and fix your device while you wait. Most repairs are completed within 20–30 minutes, and all come with a 12-month warranty. We also offer pick and drop service in remote areas and across England, Wales, Scotland, and Northern Ireland.
2. Which areas do you cover?
We cover Central London, Greater London, and surrounding areas—including parts of the countryside—within a 15–20 mile radius from Baker Street Underground Station. We also welcome repair jobs under M25 areas and offer nationwide repairs via our courier pick-and-drop service.
3. What types of devices do you repair?
We repair all major smartphone and tablet brands, including:
- iPhone (from iPhone 5 to iPhone 17 Pro Max)
- iPad (all generations)
- Samsung Galaxy phones and tablets
- Google Pixel and other Android phones
- OnePlus & Sony (all models)
- MacBook and laptop models (select services)
4. What kind of faults do you fix?
Our technicians are trained to fix a wide range of issues, such as:
- Cracked or broken screens (Glass & LCD)
- Battery replacements
- Charging port issues
- Microphone, speaker & audio faults
- Camera repairs (front/rear)
- Face ID & Touch ID issues
- Liquid damage & diagnostics
- Devices that won’t turn on
- Logic board & micro-soldering repairs
5. How can I book a repair?
Booking a repair is easy! You can schedule an appointment using any of the following methods:
- Online: www.iRepairMan.co.uk
- Phone: 020 7046 0476
- SMS / WhatsApp: 07506 011 774
- Email: hello@irepairman.co.uk
We offer same-day bookings in most London areas.
6. Are your technicians background-checked?
Yes. All iRepairMan technicians are DBS-checked (Disclosure and Barring Service) and trained to carry out repairs professionally, securely, and respectfully in any environment.
7. What is your warranty and refund policy?
We offer a 12-month warranty on most repairs. If an issue reoccurs that is related to the original repair, we’ll return to fix it. A small call-out fee (£10–£15) may apply in some cases. Refunds are reviewed case-by-case and may be partially issued if repair cannot be completed or agreed upon. You can go through all warranty conditions by clicking here.
8. Do you offer student discounts?
Yes! Students with valid ID from a UK-recognised educational institution receive 10% off all repairs. Just show your student card at the time of booking or repair.
9. Do you repair devices for businesses, schools, and care homes?
Absolutely. We offer tailored repair plans for:
- Businesses & office teams
- Schools & education institutions
- SEN & care homes
- Construction & hospitality industries
You can learn more about our B2B services on our dedicated pages.
10. Do you offer weekend or urgent out-of-hours repairs?
Yes, we do. Weekend and early morning / late evening repairs are available upon request. Please contact us directly to check technician availability in your area.
Still have a question?
Reach out to us anytime via email at hello@irepairman.co.uk or text us on 07506 011 774 — we’re happy to help!
