B2B Partnership Program
White-label & co-branded on-site device repairs for telecom & IT providers
Add device repair to your service stack without hiring engineers, stocking parts, or managing warranty risk.
If you deliver connectivity, cloud, IT support, or telephony, we handle the broken iPhones, iPads and business devices that disrupt productivity — professionally, on-site, and under your preferred partnership model.
Office and site repairs across London.
Protect your accounts and brand.
Job summaries + monthly insights.
Standard to VIP response levels.
Prefer to speak now? Call 020 7046 0476.
Partnership models
Explain the offer in seconds — then choose the model that fits your contracts.
White-label fulfilment
You sell under your brand. iRepairMan fulfils on-site visits, logistics, reporting and warranty handling behind the scenes.
Best for: telecom providers, MSPs, managed IT support.
Co-branded delivery
Repairs delivered as a joint service (“Powered by iRepairMan”), while respecting your account ownership and client trust.
Best for: IT providers who want transparency + proof.
Referral partner
You introduce repair opportunities. We quote, book, and fulfil. You receive referral fees or internal repair perks.
Best for: consultancies, smaller IT firms, agencies.
Support mixed business device fleets
Most partners start with iPhone and iPad — then expand to multi-device fleets across teams and sites.
Partner tiers
A simple ladder that scales with volume, SLA requirements and reporting needs.
Registered Partner
- Entry-level partner pricing
- Standard scheduling
- Co-branded service documentation
- Monthly activity summary
Typical volume: 1–4 jobs/month
Certified Partner
- Improved partner pricing
- Priority scheduling
- White-label option available
- Structured SLA options
Typical volume: 5–15 jobs/month
Strategic Partner
- Best commercial rates
- Dedicated escalation contact
- Priority stock planning (common models)
- Custom SLA & reporting
Typical volume: 16+ jobs/month or multi-site
Commercial options (how you earn)
We’ll agree the exact partner rate card and structure in your onboarding call.
Wholesale / reseller margin
You invoice your client. iRepairMan invoices you at agreed partner wholesale. Your margin stays within your commercial structure.
Typical margin range: 15–30% (volume + SLA + parts tier)
Referral fee model
We invoice the end client and you receive a referral fee for each completed job.
Typical referral range: 5–15% or fixed per-job
Hybrid structure
A blended setup combining wholesale pricing with referral or internal repair benefits — common for MSPs with mixed client needs.
Best for: partners scaling across multiple client sites
SLA levels
Professional response options for business-critical devices.
*SLA timings are operational targets dependent on device model, parts availability, and site access.
How it works
A clean workflow that’s easy for your team and your clients.
Partner badges
Partners can place these on their website, proposals and email signatures.
London-wide coverage
On-site support for business partners across Greater London.
FAQs
Can you work fully white-label under our brand?
Yes. We can operate white-label with agreed scripts, documentation, and (where needed) NDA support, so your client relationship stays protected.
Who invoices the client — us or iRepairMan?
Either. Partners choose wholesale/reseller (you invoice) or referral (we invoice). We’ll align it to your business model.
Do you provide reporting suitable for IT managers?
Yes. All tiers include job summaries and completion records. Certified+ includes monthly reporting and insights. Strategic includes QBR options.
Do you access client data during repairs?
No. We follow a privacy-first approach. Repairs are completed without accessing data; devices remain customer-controlled whenever possible.
What devices do you support?
Most commonly iPhones and iPads, plus selected Samsung models. For complex cases we can arrange pickup/return and workshop handling.
What areas do you cover?
London-wide coverage is available. SLA targets depend on location, access/parking, and parts availability.
Let’s build a repair capability your clients can rely on
Extend your service offering without hiring engineers, stocking parts, or carrying warranty risk. We’ll agree the partnership model, parts tier, pricing structure, and service targets in a short partner call.
Partner enquiry form
Please share your company details, service area, and expected monthly volume. We’ll respond within one business day.
